At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

The Cincinnati-based health system's new chief clinical officer wants to create a culture of safety and stability. The new chief clinical officer of UC Health is looking forward to helping the ...

With an acute focus on patient-centered care, the U.S. healthcare sector is determined to produce more high reliability organizations (HROs). As defined by the federal government’s Agency for ...

BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...

Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

The past two decades have seen astounding changes in how the health care industry handles the volume of data being captured and used for clinical care and research. Many changes have been enabled by ...

How can systems be designed to guard against unexpected downtime? How does system reliability impact product development? In what ways can artificial intelligence and machine learning improve system ...