The traditional model of legal practice often left clients in the dark-waiting for phone call updates, unsure of next steps, ...

Salvador Ordorica is the CEO of The Spanish Group LLC, a first-class international translation service that translates over 90 languages. Customer satisfaction is critical for business success in ...

Introduction of 1-click sessions: simplifying the connection process similar to joining an online meeting New web client includes all features bridging the gap between desktop and browser Redesigned ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...