One of the great challenges in knowledge management has always been getting the right knowledge to front line workers in real time. Old-style knowledge repositories are simply too difficult to search ...

Integrating AI isn’t enough—businesses must structure, train and continuously refine their knowledge bases to ensure accuracy, usability and painless CX. As customer expectations rise, businesses are ...

These past few months have not been kind to any of us. The ripples caused by the COVID-19 crisis are felt far and wide, and the world's economies have taken a staggering blow. As with most things in ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

It provides policymakers with objective assessments about the state of knowledge regarding the planet’s biodiversity, ecosystems, and the benefits they provide to people, as well as the tools and ...

Over the past two years, Operations Group Sierra at the Mission Command Training Program has witnessed units struggling with command and support relationships. Expeditionary sustainment commands (ESCs ...

The Government of Rwanda has established a system of performance contracts for public sector employees that allows for performance-based bonuses averaging 3 percent of salary. The KLI Grant is funding ...