Onboarding new employees is an important practice that supports your company culture, establishes the smooth transition of job responsibilities and makes employees feel valued. Offboarding has the ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Most companies don’t spend time at the end of the customer’s ...

Increased turnover is putting a strain on existing offboarding processes — especially manual ones — for departing employees and contractors. Recent high-profile layoffs at major tech companies have ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The issue of data privacy has risen in priority as the volume of data ...

Research from YouGov finds that poor offboarding practices across industries including healthcare and tech are putting companies at risk, including for loss of end-user devices and unauthorized SaaS ...