A Walmart customer was struggling to get an employee to retrieve an item from a locked shelf, so he tried writing the store a personalized note. Krista Berens Kelly (@kristakelly300) was shopping with ...

Under a new Starbucks policy, coffee drinkers are starting to see Sharpie-scrawled messages on their to-go cups wishing them a great weekend or simply saying, “Enjoy.” The personalized notes, which ...