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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    CRM systems work by collecting customer information from various channels—such as websites, contact centers, and social media—and consolidating it into a unified platform where employees can …

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  4. 10 Best CRM Software Of 2026 – Forbes Advisor

    2 days ago · Forbes Advisor reviewed dozens of CRM software options on the market to help you find the best possible solution for your business.

  5. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, or …

  6. What is CRM? | Guide to Customer Relationship Management | HubSpot

    Customer Relationship Management (CRM) software centralizes customer data and interactions across all touchpoints in your business. According to Digital Silk, the global CRM market is estimated to …

  7. CRM (Customer Relationship Management): Elements, Benefits, and …

    May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used to …

  8. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential customers. …

  9. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering consistent support. …

  10. 6 Best CRM Software For Your Business in 2025

    Sep 12, 2025 · Customer relationship management software is now essential for businesses that want to track leads, manage communication, and improve service. A good CRM system helps organize …