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0:53
YouTube
Research Rockstar Training & Staffing
4 Examples of Customer Satisfaction Research Goals
Planning your next customer satisfaction (CSAT) research project? Whether you're using in-depth interviews (IDIs) or other qualitative methods to explore satisfaction drivers, or survey research to track satisfaction levels over time, clear objectives are key to success. In this video, we share 4 examples of CSAT research goals to help you ...
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